Shipping policy

Shipping Policy

At VisionFlow, we are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–12 business days
Europe: 6–15 business days
Australia & New Zealand: 7–15 business days
Other International Locations: 7–20 business days

Please note that shipping times are estimates and may be affected by customs processing, holidays, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on selected products or orders.

Tracking Information

Once your order has shipped, tracking information will be sent to your email address. Please allow a few days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

VisionFlow is not responsible for orders lost or delayed due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist you in resolving the issue.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer.

Contact Information

If you have any questions regarding our Shipping Policy, please contact us:

📧 Email: supportvisionflow@gmail.com
🌐 Website: VisionFlow Store
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

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